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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Dold products

The group "New Technologies" offers for review the products of the plant Dold: safety relay modules, monitoring devices, power electronics, control technology, time relay, time control technology, installation technology, safety switches, safety locks, key transfer, individual modules, command devices, load isolators with locking, safety relays with forced contact, relays for printed circuit boards, switch cabinets, distribution cabinets, IN-RAIL tires
  • Safety relay modules Dold
    Safety relay modules
    LG 5925, RK 5942, etc.
  • Monitoring devices Dold
    Monitoring devices
    RN 5883, IL 5882, etc.
  • Power electronics Dold
    Power electronics
    GF 9229, BL 9228, etc.
  • Management technology Dold
    Management technology
    UG 5122, IK 3076, etc.
  • Time relay, time control technology Dold
    Time relay, time control technology
    BC 7935N, EO 9920/200, etc.
  • Installation technology Dold
    Installation technology
    IK 8814, IK 8813, etc.
  • Safety switches Dold
    Safety switches
    STS-SXB01M, STS-SX01A, etc.
  • Security locks Dold
    Security locks
    STS-ZRHB01M, STS-ZRH01A, etc.
  • Key transfer Dold
    Key transfer
    STS-M11A, STS-M10A, etc.
  • Individual modules Dold
    Individual modules
    STS-TG, STS-CS, STS-CW, etc.
  • Command devices Dold
    Command devices
    SL ST2451.102 and others.
  • Load isolators with interlocking Dold
    Load isolators with interlocking
    ZRH01SLPR40 and others.
  • Safety relay with forced contact Dold
    Safety relay with forced contact
    OA 5622, OA 5623, OA 5621, etc.
  • Relays for printed circuit boards Dold
    Relays for printed circuit boards
    OA 5692, OA 5682, etc.
  • Enclosures of distribution cabinets Dold
    Enclosures of distribution cabinets
    KV 4600, KS 4400, etc.
  • Distribution cabinets Dold
    Distribution cabinets
    KU 4000, KU 4100, etc.
  • IN-RAIL tires Dold
    IN-RAIL tires
    Iailn-R-Bus, KS 4460-12, etc.

NEW TECHNOLOGIES GROUP

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